This is our Heart Bingo review, winners of Best Mobile Bingo Site at the 2019 WhichBingo Awards.
Heart Bingo Review: Games & Slots Available
The Heart Bingo platform offers a wide variety of games catering to different tastes. This includes a selection of 75 and 90-ball bingo games – with tickets starting from 1p and potential jackpots to be won every day. There’s also a selection of familiar slot games like Rainbow Riches, Gonzo’s Quest and Release the Kraken, with more than 100 titles making up the platform’s rapidly expanding slot game offerings.
The platform also offers daily free games (minimum of £10 initial deposit, T&C’s apply) which give a chance of winning free spins or jackpots. It is also possible to practice play slots before users jump into the real thing, giving a look and feel and allowing you to get to know the game before playing for real. In addition, Heart Bingo offers classic casino games like Roulette, Blackjack and Craps – with exciting online scratchcards like 7up and Chasin’ Rainbows providing users with another chance to win.
Welcome offer for new Heart Bingo users
While there are no promo code offers for Heart Bingo, the platform is currently (correct as of July 2020) offering new users up to £50 of free bingo or 30 free spins when signing up to the site and opting into the promotion.
Users must deposit and wager £10 on any Heart Bingo game to qualify for the promotional offering and will be credited with their free bingo or spins within 72 hours. Players will have 30 days from their original deposit to play their bingo or spins before they expire.
However, there are restrictions when it comes to where promotional wins can be used – for eg: free spins can be used on the Paper Wins game, and free bingo is not eligible for use on the Session Bingo or Bingo Winners Club games. Other T&C’s apply, please check the Heart Bingo site. Have a more detailed look at Heart Bingo welcome offers.
Heart Bingo Review: FAQs
What payment methods are accepted for deposits and withdrawals?
The site supports VISA, Mastercard and Maestro debit cards and the prepaid platform paysafecard for deposits and withdrawals.
Does Heart Bingo require identity verification?
As is standard with UK sites, users may be asked to submit documentation like driving licences or passports if the platform is unable to verify your identity.
How long do deposits take to apply?
Deposits made to Heart Bingo are usually reflected in the platform’s wallet instantly but can take a maximum of 24 hours to appear.
How long do withdrawals take to apply?
Withdrawals from the Heart Bingo platform take as little as 24 hours for paysafecard transactions, with debit card withdrawals usually taking from 2-3 days.
Is the site legal?
Yes. Heart Bingo is regulated by the Gambling Commission in Great Britain and in Gibraltar by the Gibraltar Gambling Commissioner.
How does the site help users stay in control of their gambling?
Heart Bingo’s award-winning team are “trained to be aware of gambling problems” and are available via live chat 24 hours a day. The site also has a number of features like “cool off” (temporary exclusion), session reminders, deposit limits and account closure to help users gamble responsibly.
Is there a promo code for Heart Bingo?
No. Any Heart Bingo promo codes applied on the site will have no effect, and promo codes will not be necessary to claim the welcome offer.
I’m already a Heart Bingo member. Can I claim the welcome offer?
Unfortunately, no. The free bingo / spins offer is only available to new Heart Bingo customers who deposit and play £10.
Are there any withdrawal charges?
No matter the size of the withdrawal (Heart Bingo supports withdrawals of up to £25,000 to debit cards), no fees will be charged.
Are there any wagering requirements for the welcome offer?
Any winnings from the promotional bingo / spins can be withdrawn instantly. Any free spins won as a result of the promotion can also be used. T&C’s apply.
Heart Bingo Review: Additional Features
The Heart Bingo website’s simple red and white design – which matches the UK radio station of the same name – makes it really easy to find the games you want. The platform also shows users both the newest available games (such as Rainbow Riches) and the most popular games in the bingo, slots or casino categories.
The mobile app provides a light and easy browsing experience to limit battery use. A downside to using the platform on mobile devices is the lack of chat rooms. However, when comparing the Heart Bingo app to platforms like Bet365 and Sky Bet, Heart’s platform provides a much more attractive option for someone wanting to play bingo or slots.
Award-winning customer service is available across both desktop and mobile applications. There is an extensive FAQ section, which is aimed to answer any queries that new or existing users may have. If you have a query that the FAQ’s cannot answer, then Heart Bingo’s team is available 24 hours a day via live chat to resolve your issues.
Certain measures are also available to ensure users are gambling responsibly. You can set deposit limits, time outs, “cool-offs” and even enforce temporary or permanent account closure.
The games are mostly powered by in-house operator Gamesys, one of the world’s leading gaming operators. The company has 25 million players worldwide, employing 1300 people to create some of the most visually appealing games.
Heart Bingo’s games are all available in high definition across desktop and mobile applications, and feature some familiar favourites like Rainbow Riches, Monopoly and Tiki Island for a fun experience. The newly added scratchcards also provide users a new avenue to try their luck.
Heart Bingo’s customer support team are on hand to assist you with your enquiries through three avenues:
- Freephone: 0800 458 3360
- Email: [email protected]
- Live Chat
What are the main pros and cons of Heart Bingo?
|Sleek, simple design allows users to find what they want quickly||No chat rooms on mobile application|
|Has won the 2019 WhichBingo Award for best mobile bingo site||There’s no Neteller or Skrill capability for deposits or withdrawals – limited options|
|Fun, familiar games like Rainbow Riches and Tiki Island provided by world-famous Gamesys||No promo codes|
|Award-winning customer support available 24 hours a day||Promo offer is limited (eg. Can’t use bingo tickets on certain games, can only play one slot and must use spins / games within 30 days)|
|Fun free games available to reward regular players|
Heart Bingo Review – The Final Verdict
The Heart Bingo platform provides a visually appealing, fun way to play. It’s simple colour scheme and uncluttered design is very refreshing, especially compared with sites like Bet365 and Sky Bet. The customer support available is also second-to-none, with an active Twitter account joining forces with the live chat, email and freephone lines to answer any queries players may have. The FAQ section on the website is extensive and tries to cover almost all of the queries users may have.
The welcome offer provides good value, but the staking requirements leave a lot to be desired. The free games are a nice way of keeping users engaged and excited, even without depositing any money. Another negative is the limited banking options, with paysafecard the only non-debit option when trying to process deposits or withdrawals. However, the minimum deposit / withdrawal of £10 is a welcoming feature.
Overall, Heart Bingo’s platform provides a simple yet effective site for bingo, slots and casino games. The design is appealing and the customer support excellent, but the limited banking options is definitely an area that can be improved.